Indigenous Services

Honoring Culture and Community in Every Service

Indigenous Organizations provide a trusted space where community members can access culturally safe services, engage with traditional teachings, and build supportive networks.

Whether a Friendship Centre, family support agencies, housing support, healing programs, or multi-service centres, you provide far more than basic services. You weave together counseling, cultural programming, housing referrals, youth and elder support, and more, often all under one roof.

Mareto is purpose-built to support your unique approach, streamlining your operational tasks so you can spend more time nurturing relationships, facilitating cultural connections, and empowering community resilience.

Trusted By

Why Indigenous Services use Mareto

Multi-Program Case Management
Honour each individual's journey by capturing their story holistically across counseling, cultural programs, and housing, respecting cultural protocols and values from initial engagement through ongoing support. Easily track their needs, community referrals, and service outcomes in ways that resonate deeply with Indigenous practices of care.

Culturally Respectful Customization & Workflows
Customize forms, intake processes, and automate workflows to reflect your culture, language, and values, whether it’s capturing traditional names, clan affiliations, or tailoring assessment questions. Mareto enables effortless event planning, attendance tracking, and reporting, allowing you to focus on delivering rich experiences rather than managing paperwork.

Indigenous Data Sovereignty
Respect and uphold Indigenous data sovereignty through secure, encrypted, Canada-based data hosting. Mareto ensures that your community’s stories, knowledge, and sensitive information remain protected, confidential, and handled in accordance with your community protocols, Canadian privacy standards, and the First Nations Principles of OCAP® (Ownership, Access, Control, Possession).

Referral Tracking & Interagency Collaboration
Easily coordinate wraparound care, track referrals between services, and foster collaborative community relationships that ensure seamless support for your community members. For example, if you refer a youth to a mental health clinic or help an elder connect with a housing provider, you can record and follow up on those referrals, ensuring that everyone involved in a person’s care stays informed, enabling proper wraparound support across organizations.

Holistic Impact Reporting
Show the full story of your impact, like the number of people served, program outcomes, and progress metrics, with qualitative narratives. Document personal success stories, feedback from elders, and community milestones alongside the numbers. The result is powerful community impact reports that honor individual journeys and cultural context, while also satisfying funder requirements with solid data.

The Benefits for Your Organization.

More Meaningful Community Relationships: Spend less time on paperwork and more time strengthening genuine, trusting relationships with community members and families.
Culturally Grounded Service Delivery: Easily customize client intake forms and case notes to reflect traditional teachings, cultural sensitivity, and respectful protocols.
Improved Staff Coordination & Well-Being: Support your staff with easy-to-use collaboration tools, reducing administrative burdens and fostering stronger teamwork and collective well-being.
Maintain Ownership of Your Data: Handle sensitive community information with utmost care, maintaining ownership and control of your data while ensuring it remains within Canadian borders under your community’s governance.
Clearer Visibility of Cultural Impacts: Effortlessly track participation and outcomes of your cultural programming, clearly demonstrating how your centre supports cultural identity, healing, and community wellness.
Simplified Funding & Advocacy Efforts: Quickly produce reports that effectively communicate your organization's outcomes, enhancing your capacity to secure sustainable funding and advocate for community priorities.
Adaptable, Community-Driven Responses: Stay agile with immediate insights into community needs, enabling your team to adapt services and proactively address emerging issues, keeping your organization responsive.
Coordinated Wraparound Support: Working across different programs and partners to provide wraparound care, easily tracking referrals, and collaborating in real-time.

Ready to Amplify Your Impact?

Experience firsthand how Mareto can support your organization in delivering culturally respectful, community-centred care that truly makes a difference.

Request a Demo