Child & Family Services

Safeguarding Children & Strengthening Families

Child & Family Services operate on the front lines of child protection and family support, working through complex family dynamics, high caseloads, and strict documentation demands, all while aiming to keep children safe and families together. From foster care and family preservation programs to in-home parenting support and Indigenous family well-being initiatives, staff face intense pressures to meet needs with limited time and resources.

Mareto streamlines documentation, workflows, and reporting so your team can focus on what matters most: protecting children and empowering families. It supports timely record-keeping, structured processes, and secure information sharing, all within a single user-friendly platform.

Why Child & Family Services use Mareto

Family-Centered Care
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Every family is unique. Utilize customized forms, assessments, and workflows tailored to the specific needs of each family. Whether it’s capturing a child’s trauma triggers and strengths or tailoring service plans to a kinship care arrangement, Mareto gives you the flexibility to document and plan in a family-centered way by conforming to your practice model, not the other way around, Mareto supports, rather than overrides, the human touch in healing families.

Timely & Compliant Documentation
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Whether it’s logging a home visit or filing a court report, staff can complete and secure their notes in accordance with policy and privacy regulations. By keeping records up-to-date and audit-ready, Mareto frees workers from last-minute scrambles and helps agencies meet their obligations for timely reporting.

Structured Workflows for High Caseloads
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Streamline each case type with step-by-step tasks. From intake and safety assessments to reunification plans, every stage is clearly laid out. This saves time and improves consistency across cases, critical when your team is dealing with dozens of families at once. With automated task alerts and guided processes, new staff ramp up faster, and seasoned workers can ensure quality service even under pressure.

Collaborative Care Coordination
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It takes a village to support a family. Mareto breaks down silos between team members and partner agencies, enabling seamless, secure collaboration on each case. Family support workers, supervisors, therapists, and educators can stay informed and contribute, leading to more coordinated, effective help for children and parents.

Outcome Tracking & Accountability
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Track key metrics like family reunification rates, foster placement stability, time to permanency, and service utilization. Mareto’s intuitive dashboards and reports enable you to quickly demonstrate the positive changes your work is achieving, satisfying funders, informing stakeholders, and, most importantly, learning what’s working for families.

Protect Child & Family Confidentiality
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All data is fully encrypted and securely stored on Canadian servers, ensuring compliance with the highest standards of data protection and privacy regulations. You retain complete control over who can access sensitive information. The system’s privacy-first architecture enables agencies to comply with regulatory requirements while maintaining workflow efficiency.

The Benefits for Your Organization.

For Caseworkers: Streamline everyday tasks, share real-time updates, and collaborate seamlessly with family support workers and supervisors in a secure workspace, ensuring everyone stays informed. Automate reminders and task tracking, focusing on well-being instead of paperwork.
For Family Support Workers: Make fieldwork easier and more effective by ensuring no critical detail is forgotten during a home visit or crisis call. Updates from a visit are instantly visible to the broader care team, resulting in more time to build trustful relationships, coach parents, and respond quickly to families’ needs.
For Supervisors: Immediately review each worker’s caseload and identify if any required action is overdue, addressing it before it becomes a problem. Focus on mentoring staff, resolving high-priority case issues, and improving service delivery to families.
For Program Managers: Tailor the system to meet each service area’s specific needs, monitor the number of families that achieve reunification, or track improvements in children’s well-being over time. Quickly identify trends or gaps and adjust services or partnerships proactively to meet evolving needs.
For Executive Directors: Get instant visibility into the full spectrum of services, from foster care and prevention efforts to early childhood and family well-being programs. See key outcomes in real time and confidently demonstrate the organization’s impact to boards, funders, and community stakeholders with concrete data on improved child safety, family stability, and program effectiveness.

Ready to Empower Your Team?

Discover how Mareto can support your team in protecting children, strengthening families, and achieving better outcomes, all while alleviating the administrative burden on your staff.

Request a Demo