Housing & Homelessness Services

Supporting Every Step Home

Housing & Homelessness Services are essential community lifelines, providing not just shelter but compassion, dignity, and hope to individuals in crisis while facing unique pressures daily from managing immediate needs, limited resources, complex client cases, collaboration with multiple service providers, and relentless demands for reporting and documentation.

Mareto simplifies these critical tasks, enabling your team to shift its focus from administrative duties to meaningful client engagement and care.

Why Shelters use Mareto

Follow the Entire Client Journey
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Whether someone is using a drop-in centre or moving into permanent housing, you can track their path. Intake and assessment forms are fully customizable – you can record housing history, vulnerabilities, service needs, and more. As clients move between programs or service stages, their profile follows them, giving every staff member a real-time, up-to-date view.

Built for Coordination, Not Silos
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Mareto supports internal teams and inter-agency collaboration. Need to refer someone to an addiction support service or mental health partner? You can log referrals, securely share relevant case notes, and follow up to ensure that support is received – all while protecting client privacy.

Flexible for Every Housing Model
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Whether you follow Housing First, Rapid Rehousing, or transitional models, you can configure workflows for shelter stays, outreach encounters, housing stabilization supports, and tenancy sustainment. Staff can log visits, upload documents, create support plans, and set reminders for check-ins or risk reviews.

Real-Time Bed & Resource Management
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Monitor shelter occupancy, effortlessly track bed availability and resource utilization in real-time, streamlining daily operations and ensuring no person is overlooked or underserved, enabling your shelter to respond dynamically to shifting demands and resource constraints.

Measure & Prove Your Impact
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Quickly view your dashboard and generate custom reports with the insights funders demand, including the number of individuals housed, average shelter stay duration, repeat homelessness rates, and service usage trends over time. You can also export anonymized aggregate data to meet reporting requirements for programs or generate board reports and grant applications in minutes instead of days.

Canadian Privacy & Data Protection
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All data is stored securely on Canadian servers, compliant with federal and provincial privacy regulations. Role-based access keeps sensitive information limited to authorized users, so you can collaborate without compromising confidentiality.

The Benefits for Your Organization.

  • More Time for Meaningful Care: Less time on paperwork means more opportunities for genuine, compassionate client interactions.
  • Simplified Daily Operations: Streamlined processes and clearer resource management ease daily operational stress.
  • Enhanced Collaboration: Improved communication within teams and stronger relationships with external agencies, creating a more unified support network.
  • Improved Staff Morale: Reduced administrative load increases job satisfaction and decreases burnout, allowing staff to reconnect with the meaningful work that brought them into this field.
  • Proactive Service Planning: Access to clear, real-time data enables your shelter to anticipate trends and needs rather than reacting after crises emerge.
  • Stronger Advocacy and Funding Outcomes: Detailed reporting clearly demonstrates your shelter’s impact to funders and stakeholders, enhancing funding opportunities and strengthening your ability to advocate effectively.

Ready to Transform Your Shelter?

Request a Demo
Built for Canadian Privacy
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