Disability Services

Empowering Independence, Dignity & Inclusion

Disability services empower children, youth, adults, and seniors with physical or developmental disabilities to live with greater independence, dignity, and inclusion in their communities. They deliver person-centered support, from community living homes and daily life skills programs to supported employment and advocacy initiatives, ensuring each individual is valued and given equitable opportunities.

However, delivering on these values comes with significant operational challenges from heavy documentation burdens, complex individualized service planning, coordination across multiple agencies, stringent reporting requirements from government funders, and the constant need to protect sensitive client information.

Mareto alleviates these pressures by simplifying daily workflows and breaking down silos, allowing your staff to focus more on providing quality support and less on paperwork. The result is a solution that supports your mission of person-centered care while addressing the day-to-day realities of disability services.

Why Disability Services use Mareto

Comprehensive Person-Centered Planning
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Ensure every individual’s support plan truly revolves around their unique needs, goals, and abilities. Mareto lets you capture detailed client profiles and personalized care plans (from daily living supports to therapy goals) in one place, keeping each person’s preferences and objectives at the forefront. By coordinating all services and supports around the individual, you can deliver care that adapts to each person and promotes their self-determination, leading to better outcomes and a higher quality of life for people with disabilities.

Flexible for Every Service Model
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Whether you provide residential group homes, community day programs, supported employment, or family support and advocacy, you can configure Mareto to fit each service model. Customize workflows and forms for each program’s requirements, allowing staff to easily log daily activities, upload documents, create individualized support plans, and set reminders for check-ins and appointments. This enables you to manage multiple programs and service streams together without losing the unique context of each program.

Streamlined Documentation & Reduced Workload
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Staff can quickly record case notes, incident reports, and goal progress using guided forms, eliminating redundant paperwork and ensuring that information is entered only once. By streamlining paperwork and eliminating duplicate tasks, your team can invest more time providing hands-on care.

Connecting Staff & External Partners
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Log referrals to outside services, securely share relevant case notes, and follow up to ensure each referral is successful, all while protecting client privacy. Every authorized team member stays informed and aligned with each individual’s support plan, breaking down silos. The result is improved communication and a stronger, holistic support network around each person.

Turn Data into Actionable Insights
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Insights and instantly generate detailed, funder-ready reports on service utilization, goal attainment, and program outcomes. You can visualize metrics such as skills gained, increased community participation, or transitions to independent living, and then clearly demonstrate your program’s effectiveness to funders and boards while meeting reporting mandates.

Safeguarding Client Privacy
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All data is stored securely on Canadian servers with full encryption and strict role-based access controls. Mareto ensures that only authorized staff have access to confidential information, allowing you to confidently collaborate on client care without compromising privacy. Mareto helps you meet all regulatory requirements for confidentiality.

The Benefits for Your Organization.

For Disability Support Workers: Spend less time on paperwork and more time with people. This means more opportunities for genuine, person-centered interactions, resulting in higher-quality support and less end-of-day stress for frontline workers.
For Program Coordinators: Stay on top of individualized service plans and team coordination. Monitor each person’s plan progress and ensure services remain aligned with the individual’s goals.
For Program Managers: Gain oversight and actionable insights across all programs. Track key performance indicators and client outcomes for each service (residential, day program, employment, etc.) in one place and quickly spot trends or areas needing attention.
For Executive Directors: Access the data you need at your fingertips for informed strategic decisions and effective advocacy. Easily pull reports and success stories to demonstrate the organization’s impact and clearly show outcomes and improvements backed by data, for funder reports and board meetings.

Ready to Strengthen Your Services?

Discover how Mareto simplifies the countless small tasks that keep your disability support programs running, allowing everyone from direct support workers to directors to work more efficiently and collaboratively.

Request a Demo