Senior Services

Empowering Independence and Care for Every Senior

Senior services help older adults maintain their health and independence through community support programs, including meal deliveries, transportation, social activities, home care, assisted living, and caregiver support services.

They bring companionship, safety, and hope to seniors, especially those who are low-income, isolated, or facing cognitive decline, and relief to the family caregivers who support them. With the heavy documentation requirements and reporting demands, limited resources, and growing caseloads, frontline teams are often left overloaded with paperwork, which takes time away from direct senior care.

Mareto simplifies daily workflows, allowing you to shift your focus from administrative tasks to providing meaningful senior support. By centralizing information, streamlining assessments and care plans, and facilitating secure collaboration, you can spend less time on data entry and more time helping seniors.

Why Senior Services use Mareto

Comprehensive Assessments & Care Plans
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Mareto provides a centralized hub for each senior’s information, from intake assessments and case notes to personalized service plans. All team members have real-time access to up-to-date data, ensuring that every assessment, care plan, and update is captured in one secure profile. By mirroring the way case managers conduct comprehensive geriatric assessments and develop individualized care plans, you can address each senior’s physical, emotional, and social needs with accuracy and compassion.

Holistic Tracking & Coordination
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A senior’s well-being often involves many people, including case coordinators, nurses, personal support workers, volunteers, doctors, and partner agencies. Mareto breaks down communication silos by allowing authorized team members and partners to collaborate on a single platform. You can share updates, assign tasks, and log referrals to external services in real-time, keeping everyone on the same page. From medical appointments to meal deliveries, Mareto helps you keep track of all the support each senior receives. Monitor changes, such as a new mobility issue or dietary requirement, and set reminders for follow-ups or home visits. Record the outcomes and follow-ups in the software. This unified approach means better-coordinated, holistic support for each senior across your network.

Real-Time Monitoring of Home Care
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Log each home visit, document tasks completed, and make any necessary observations, such as noting a change in condition. You can also upload photos or forms from the field. Mareto’s cloud-based platform lets staff update information securely from any location. Supervisors can instantly see which visits have been completed and what’s scheduled next, ensuring timely support and consistent quality of care. You can even set automated reminders for wellness checks or medication refills, allowing you to catch emerging issues early and enabling your organization to adapt swiftly as a senior’s needs evolve.

Engaging Families & Caregivers
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Bridge communication between your team and each senior’s personal support network. Securely share care updates or changes in service plans with family members and informal caregivers, keeping everyone informed and involved. By keeping family and caregivers informed, you can ensure consistency in care, reinforcing that you’re all part of the same team supporting the senior.

Reporting for Funders & Planning
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Intuitive dashboards and reports enable you to analyze key metrics, such as the number of seniors you’ve served, referral success rates, and improvements in clients’ health and independence. These real-time insights enable leadership to spot trends and make informed decisions, such as identifying service gaps or allocating resources to areas of growing need. Quickly generate the outcome reports, client success stories, and data visualizations that demonstrate your program’s effectiveness.

Canadian Privacy, Security & Compliance
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All information is hosted on secure Canadian servers, helping you easily meet privacy regulations and funding requirements. Mareto’s audit trails and consent tracking features provide an extra layer of accountability, allowing you to demonstrate compliance while collaborating and sharing data safely. This ensures your organization and clients have peace of mind that privacy is never compromised.

The Benefits for Your Organization.

For Case Coordinators: Spend less time piecing together case files and more time guiding each senior’s care. Gain a 360° view of a client’s history, assessments, and services, enabling you to update care plans more easily and respond quickly to new needs.
For Personal Support Workers: Access up-to-date care instructions and log your home visits on the go. Check off tasks like bathing or meal preparation, and record any changes in a senior’s condition in real-time.
For Volunteer Coordinators: Manage volunteer assignments and schedules so that no senior is left without support. You can document each visit or phone call, monitor volunteer hours, gather feedback to ensure volunteers stay engaged, and track volunteer contributions for recognition and grant reports.
For Housing & Assisted Living Staff: Maintain detailed profiles for each resident, including their care needs, emergency contacts, and support services. Log wellness checks, track maintenance or meal delivery requests, and flag any health or behavioral concerns in one system, allowing for proactive addressing of issues before they escalate.
For Leadership & Program Managers: Gain agency-wide visibility and insight to drive your mission forward. Make data-informed decisions daily. Identify trends such as increasing needs for dementia care or transportation, and adjust your programs proactively. Easily demonstrate impact to the board and funders, ensure compliance, and pinpoint where to improve.

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